Hello,
I´ve just bought Vantage premium using the payment link – https://gumroad.com/l/nnpF – given in the support thread “https://siteorigin.com/thread/payment-problem-with-paypal/”. I´ve succesfully got Vantage Premium version 2.2 and installed it. However, when I ran Theme-Check plugin, there was an error and I decided to ask for support. I´ve successfully created a login account on your website but when I tried to start a New Thread, it asks me for a “Premium Order Number”, which I don´t have. I´ve just received a confirmation e-mail from Gumroad in the name of Greg, with a download link and an invoice link. In the invoice, there is no reference to a “Premium Order Number”.
The question is how can I register myself in a support thread indicating that I´ve bought a premium version? As far as I understood, priority will be given for those who aquired paid, premium versions.
Thanks in advance!
Hi RHM
Thanks for your support.
Gumroad is our backup purchase method and as a result doesn’t have any automated order creation. Please allow 12-24hrs to receive your order confirmation mail. We’ll be with you on that ASAP.
The Theme Check plugin is aimed at theme developers. We are aware of all the content outputted by the Theme Check plugin with regards to Vantage. If you’d like to find out more about that info you’re welcome to ask, but again, it’s a theme developer aid.
Hi Andrew,
Thanks for your quick reply! As many people, I´m really happy that I´ve found the Vantage theme and I can´t wait to start using it!
I just want to give you a feedback over the purchasing procedure, it would be nice if, in the payment page, there would be an option or an indication for those who have problems with PayPal method, along with the explanation you´ve just given me. In that way, people would not have to surf through the support forum in order to get the right information.
About the Theme-check plug in, it was a plugin refered to be used as a “checker” by many website advisors (along with TAC checker) in order to prevent using a theme that is not compliance with wordpress directives. I´m new in wordpress but not so new to programming environments. And I discovered that coding is not my “thing”. My intention is just to make sure that I´m getting the right theme and not to judge how you guys are coding it. As you might know, I found Vantage really good, otherwise I would not have bough it :)
My question would be around one line of the Theme-check output that says:
REQUIRED: Found a Customizer setting that did not have a sanitization callback function. Every call to the add_setting() method needs to have a sanitization callback function passed.
Should I worry about this?
Thanks again!
Thanks for your feedback on both points. You’re quite right and we do apologise for the hassles you experienced there. And it certainly pays to be prudent, I’m glad to hear you took the time to check things out before moving forward.
Sanitization of fields in the Customizer is required to ensure that malicious values can’t be inserted via the Customizer and do harm to the site. There was recently a change to this check. We are santizing all fields but are doing so at another stage, a stage that the plugin isn’t checking. We will however shift this check soon to ensure we don’t fire this error in the theme check plugin. Thanks for raising this. There is no need to worry about this and we’ll be sure to resolve in the next update to Vantage.
Thanks again.
I have a great feeling to start using Vantage Premium theme :)
Thanks for all your support and answers!
For sure, glad we could help.
All the best.