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No picture preview when working on Media Files

By ibex, 7 years ago. Last reply by Magus, 7 years ago.


following issue: when i want to resize an image in my media library i get no picture preview. I tried with standard theme and there the preview is available. Just in Influence theme this feature is not available. I get the normal screen to resize, turn, etc the picture, but i can’t see the picture, no preview.

Any ideas


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  1. 7 years, 6 months ago Magus Hi, I Work Here

    Hi Ibex

    I have just tested on a clean install and all is working correctly.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.



  2. 7 years, 6 months ago ibex

    Hi Magus,

    problem solved. It was the All-in-one-Calendar by time.ly Plugin. The same Plugin already caused other problems in the past. Site now works perfectly. Thanks.

    Now I’m searching for a new calendar plugin, any ideas ;-)

    Thanks again.

  3. 7 years, 6 months ago Magus Hi, I Work Here

    Hi Ibex

    Glad to hear you got to the bottom of it. This seems to be the highest rated calendar that is compatible with current versions of WP.


    If you need any more help please don’t hesitate to open a new thread.


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