This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

New update, page builder does not work whatsoever

Resolved 5 replies pluginplugin-page-builderpremium
rainboyy
11 years ago · Last reply by rainboyy 11 years ago

I just updated wordpress to Version 3.9, and when I go to add a widget or add a row. the whole screen just goes gray, I can still see the widget’s but I can’t click, I cant even exit out of the widget window. I have to hit the back button.

It does this in chrome and safari.

Started to happen right after I updated wordpress

Page builder Version 1.4.9

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Greg Priday Staff 11 years, 10 months ago

    Hi rainboyy

    For WordPress 3.9, Page Builder relies more heavily on the default styles that WordPress provides. It’s possible that other plugins you’re using haven’t taken this approach. @ignorance was able to fix a similar issue in this thread. My advice should apply to you as well.

    https://siteorigin.com/thread/page-builder-doesnt-work-properly-after-updating-to-wp-3-9/

    Please let me know if you can find which plugin is causing problems.

  2. rainboyy 11 years, 10 months ago

    Found the plugin! thanks!

  3. Greg Priday Staff 11 years, 10 months ago

    Glad to hear it! Out of interest, which plugin was it?

  4. bforstie 11 years, 10 months ago

    rainboyy, which plugin was causing the issue?

  5. rainboyy 11 years, 10 months ago

    I believe it was “Next Gen gallery”

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread