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Please contact me ASAP. I keep getting emails saying the product has been shipped (emailed) to me, but I have never received it. Please help ASAP.
Hi charmedia
Thanks for your support and sorry to hear about the hassle.
If you still haven’t received your order confirmation mail then please check your Spam. If it’s not there then try re-request the mail from: Page: Retrieve Your Theme Order Numbers.
If all of the above fails please send us a mail on [email protected] with your purchasing PayPal email address listed and we’ll send everything through.
Apologies for the hassle.