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Never received my Vantage Premium order number

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charmedia
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi I ordered my Vantage Premium theme on 9/27 (Unique Transaction ID #93873291KU402513H). Never received the zip file. I requested the download several times but still didn’t receive it. Please advise.

Charlotte Ann Moore

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  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi charmedia

    Sorry to hear about the hassle. If you have access to your purchasing PayPal email address then perhaps try the form again: https://siteorigin.com/orders/.

    Alternatively please drop us a mail on [email protected]. I did send an order out from that email box now, perhaps that was you.

    We don’t officially operate over the weekends but will do our best to get to this ASAP.

    Thanks again.

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