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Mobile site distortion

9 years ago · Last reply by Support Assistants 9 years ago

We are using a responsive theme with page builder and the two seem to be having a negative interaction, according to the theme developer. The full site is fine on the phone, but it first takes me to a broken “mobile site.” I can get to the full site by scrolling to the bottom and clicking “view full site.” Is there a way to turn the bad mobile site layer off?

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  1. Support Assistants 9 years, 7 days ago

    Hi Megan

    If you’re using Jetpack, try going to JetpackSettings and disabling the Mobile Theme. If you aren’t using Jetpack, go to your plugins list and check for a mobile theme plugin. Page Builder doesn’t add a mobile theme like you’re describing.

    Hope that helps :)

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