I have purchased a premium version of vantage. I have installed it on a site – the mobile menu collapses but then won’t function?
I have it on similar settings to another site that I manage using the same theme??
please advise
I have purchased a premium version of vantage. I have installed it on a site – the mobile menu collapses but then won’t function?
I have it on similar settings to another site that I manage using the same theme??
please advise
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Hi Becky
I am seeing JavaScript Errors on the site. This is normally caused by a plugin conflict.
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
Magus
Hi there,
I uninstalled all the plugins like you said.
The menu then worked.
I then reactivated them one by one testing as I went and no have them all installed and it seems to be working?
Thanks,
Becky
Hi Becky
Glad to hear it’s working. If we can help with anything else please feel free to start a new support thread.
Magus