This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Missing widgets -> fatal error when installing so-widgets-bundle

Open 9 replies pluginplugin-widgets-bundle
ThFrBretagne
10 years ago · Last reply by Andrew Misplon 10 years ago

On my worpress site, the page http://gestalt-therapeute-coach-rennes.com/mes-liens-amis/
using SiteOrigin Panels Widgets Image is now blank, admin view says “missing widget”.
PageBuilder seem OK.
I am using Virtue Premium Theme from Kadence.
So I tried to download and install the bundle, but when activating, I get an error message :

Fatal error: Class ‘SiteOrigin_Widget_Meta_Box_Manager’ not found in /home/gestaltt/www/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 494

Help !
Thanks
Thierry

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

9
  1. Andrew Misplon Staff 10 years, 5 months ago

    HI Thierry

    Sorry to hear about the hassle. Can you please, try deleting the Widgets Bundle and re-installing. Thanks.

  2. ThFrBretagne 10 years, 5 months ago

    Sorry too, but I get the same error again. INstallation seems OK, but not activation :

    Fatal error: Class ‘SiteOrigin_Widget_Meta_Box_Manager’ not found in /home/gestaltt/www/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 494

    Sould I desacrivate other maybe incompatible plug-ins ? (button widget, page builder legacy widget…)

    OR which simple widget could allow me tu use again at least the buttons I created previously on page http://gestalt-therapeute-coach-rennes.com/mes-liens-amis/ ?

    Thanks
    Thierry

  3. ThFrBretagne 10 years, 5 months ago

    NB : I tried to replace my old buttons and use “siteorigin button” to add content in that page, but it does not display either.

  4. Andrew Misplon Staff 10 years, 5 months ago

    Hi Thierry

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  5. ThFrBretagne Private 10 years, 5 months ago

    This is a private message.

  6. WordPress Private 10 years, 5 months ago

    This is a private message.

  7. Andrew Misplon Private Staff 10 years, 5 months ago

    This is a private message.

  8. Andrew Misplon Staff 10 years, 5 months ago

    Thanks. Taking a look now.

  9. Andrew Misplon Staff 10 years, 5 months ago

    The Legacy Widgets plugin has, unfortunately, been retired. Apologies for the hassle. I’ve de-activated it. It would be best to delete it.

    Could you, please, try reaching out to your hosts and asking them if they can set PHP memory to 256 if it’s not set to that already.

    I seem to have made progress but whenever I activate the Widgets Bundle the site white screens. It’s possible that’s a memory limitation. Can you check memory limit with your hosts for us?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread