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Hi,
I noticed this was something commonly offered in other support threads and I’d like to take advantage of this. I didn’t see a way to simply email the request, however, so here it is. I just would like to migrate my Pitch Premium license over to Vantage. Thanks!
Hi bobrozaieski
Thanks for reaching out. Your license has been moved. Install Vantage Free from Appearance > Themes > Add New: Search. Once activated, head to Appearance > Vantage Premium, click Already Paid? top right and insert your same order number. If you need to retrieve that order number you can do so from here:
Page: Retrieve Your Theme Order Numbers
All the best for your ‘new’ site :)
Hi there,
I purchased the premium license to use on a testing site, afterwhich I tried pasting the license number into the production site. However, it didn’t work. As such, I paid for one more license, pasted the number into the production site, and even that didn’t work. So now, I have two license numbers but neither is working on production… hope you can help!
Thank you,
Alex
Hi Alex
Sorry to hear about the hassle.
Please, email us on Private Snippet and we’ll help resolve ASAP.