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Menu on Mobile Platform

I bought the premium and i chose to have the responsive menu navigation on mobile platform. When I chose this and go to mobile and go to my site it says menu but when i click on it, it does nothing am I doing something wrong?

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  1. 7 years, 16 days ago Support Assistants Hi, I Work Here

    Hi Rutoutdoors

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 7 years, 16 days ago Private Message - Support Assistants Hi, I Work Here

    This is a private message.

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