Home>Support>menu is gone

menu is gone

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

since the last update from PageBuilder and Vintage Theme my menu is no longer visible. I have all plugins disabled. no success. in the backend the menu is unchanged.

URL: http://www.filmgebung.de

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 10 years, 1 month ago Magus
    Hi, I Work Here

    Hi Serwo Schamutzki

    You can accomplish this using a theme setting. In your WordPress admin, navigate to Appearance > Theme Settings. Under the Layout tab is a setting called Masthead Menu. Change this setting to your custom Menu.

    Please let us know if you need any help with this.

    Magus

  2. 10 years, 1 month ago Serwo Schamutzki

    Hi Magus, it doesn’t work. Now i see a big white row and no menu. look at http://www.filmgebung.de

  3. 10 years, 1 month ago Serwo Schamutzki

    i changed the logo size in the menu and now the menu is on all other sites but not on the home site!

  4. 10 years, 1 month ago Magus
    Hi, I Work Here

    Hi Serwo Schamutzki

    There seem to be some serious issues with your child-theme. The CSS file for it contains part of the header.php, your style files are being called multiple times which points to possible enqueue errors in the functions.php of your child theme.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

    Thanks

    Magus

  5. 10 years, 1 month ago Serwo Schamutzki

    Ok, check your e-mail :)

  6. 10 years, 1 month ago Private Message - Greg Priday Hi, I Work Here

    This is a private message.

  7. 10 years, 1 month ago Magus
    Hi, I Work Here

    Hi Serwo Schamutzki

    The issue was being caused by some entries in your custom CSS to try to make the menu transparent. I have fixed the issue with the child-theme and commented out the area in the custom CSS.

    Please check now to ensure all is as it should be

    Thanks

    Magus

  8. 10 years, 1 month ago Serwo Schamutzki

    Hi Magus, perfect! Thank you for the quick help.
    best
    serwo

  9. 10 years, 1 month ago Magus
    Hi, I Work Here

    No Problem. You can now remove the admin account.

    If you need any more help please don’t hesitate to open a new support thread.

    Magus

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More