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Made latest update now i can’t save changes to my site

9 years ago · Last reply by nheigz 9 years ago

This happened today. I’ve disabled all plugins and siteorigin page builder is the culprit.

I cannot save changes to my site now. Tried repairing the database and all that.. No dice.

Any ideas?

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Replies

5
  1. Greg Priday Staff 9 years, 10 months ago

    Hi nheigz,

    Sorry about the hassles! We made a change in the 2.4 update of Page Builder that’s creating some potential plugin conflicts. We’ve already resolved the issue and we’ll be releasing the update tomorrow morning. In the mean time you can roll back to 2.3.2, or wait until tomorrow for the fixed update.

    https://wordpress.org/plugins/siteorigin-panels/developers/

  2. Greg Priday Staff 9 years, 10 months ago

    Hi Nheigz

    We have a fix ready, once we confirm that this fixes the issue we’ll send out the update. Would it be possible for you to manually install the update to check if this solves the issues for you?

    1. In your WordPress admin, navigate to PluginsInstalled.
    2. Deactivate Page Builder, then delete it to make sure you can install the new version.
    3. Download a copy of 2.4.1: https://downloads.wordpress.org/plugin/siteorigin-panels.2.4.1.zip
    4. Navigate to PluginsAdd New. Click Upload Plugin, then select and install the 2.4.1 zip file you downloaded.

    Thanks for taking the time to check! Please let us know if this solves the issues you were experiencing.

  3. nheigz 9 years, 10 months ago

    Great thanks so much.. I’ve updated and it works great now

  4. nheigz 9 years, 10 months ago

    Hi Greg,

    Have you heard of any issue with the plugin conflicting with the Team plugin from ParaTheme.

    How would I go about rolling back the plugin. I installed it originally directly through the wordpress plugin page and didn’t have a hardcopy.. so when I updated I lost the old version.

  5. nheigz 9 years, 10 months ago

    I figured out how to roll back.. still wondering if you know of any issues with the paratheme Team plugin.

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