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Lost license/order number

Resolved 3 replies themetheme-vantage
10 years ago · Last reply by Andrew Misplon 10 years ago

Since my website needs rebuilding, I would like to recover my license/order number.
Is there someway that I can retrieve my license/order number?
Maybe by mail?

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Replies

3
  1. Andrew Misplon Staff 10 years, 4 months ago

    Hey Rob

    Thanks for reaching out. If you have access to your purchasing PayPal email address you can use the following form:

    Page: Retrieve Your Theme Order Numbers

    Let me know if you need any further assistance :)

  2. Rob Kouw 10 years, 4 months ago

    Andrew,

    Thank you for your reply.

    I’ve purchased a new ordernumber so I don’t have to lose any time trying to retrieve the old one.
    Somehow my purchasing Paypal mail address wasn’t known for retrieving my ordernumber.

    Greetings, Rob :D

  3. Andrew Misplon Staff 10 years, 4 months ago

    Thanks for your support :) If you’d like me to look into this matter further or if you run into any problems, let me know.

    All the best with your site.

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