This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Latest update broke site

8 years ago · Last reply by Donna Fontenot 8 years ago

Had to roll back to 4.2.25. Was getting white screen of death and errors such as this:

PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 16384 bytes) in /home/…/public_html/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php on line 196

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. Greg Priday Staff 8 years, 10 months ago

    Hi Donna

    This is actually a fairly common issue that comes up when there isn’t enough memory for WordPress. It’s fairly easy to solve though. Here’s a guide you can follow:

    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

  2. Donna Fontenot 8 years, 10 months ago

    Well, yeah, and I did increase the memory, and it was still having issues. Regardless, the plugin suddenly required much more memory with the upgrade than it did before, and that’s a problem.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread