Jan 31st 2017 – Update To Site Origin (2.4.23) Just Ruined Many Of Our Pages.
Using WordPress 4.7.2 & Vantage Premium (2.5.4). The Site Origin Page Builder was Updated along with the CSS/Wigets Plug-Ins… We LOST Multiple pages… Many many rows with widgets are either completely GONE, or are EMPTY. Cannot use these products any longer!
The update prior to the one today also started a new issues, in that when you save a change to a page by clicking “Update”, the page NEVER comes back and refreshes with the rows and internal widgets, always requires refreshing the Browser and then waiting for the rows to appear.
Looks like its time to move on. UGGGG!
Hi Oneminuteblues
Very sorry about this! No issues came up in our testing, but with loads of theme/plugin combinations out there, things can go wrong.
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.