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issues to image widget after widget bundle update

8 years ago · Last reply by Gopu 8 years ago

After the recent update, the images in the image widget has reduced size. The image resolution has changed to 650 x 430 even when i set them to show as full in image size.

https://www.loongtrips.com/top-greek-islands

()I had first issues with hero widget, on clearing the cache that problem was solved)

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Replies

13
  1. Gopu 8 years, 9 months ago

    Update, buttons inside hero widgets are also not linking to the post.

  2. Greg Priday Staff 8 years, 9 months ago

    Hi Gopu

    Thanks for letting us know about this. I’ve fixed the issue with the buttons, we’ll release an update for this shortly.

    As for the image sizes – all images look correct on the page you linked to.I’ve tested the image widget locally and everything seems to be fine. Could you point me more specifically to an image having issues?

  3. Gopu 8 years, 9 months ago

    Thanks for the update Greg, i have changed back to the old version of widget bundle that is why there is no difference… i changed back when i saw the button issue. The update is not available now.. will inform you once the corrected version comes

  4. Greg Priday Staff 8 years, 9 months ago

    You can still download the file here – https://downloads.wordpress.org/plugin/so-widgets-bundle.1.8.3.zip

    If you have a chance to do a quick manual update so I can see the issue in action, that’d be much appreciated. If that’s not possible, I fully understand.

  5. Gopu 8 years, 9 months ago

    Thanks, Greg,
    now take a look at the link that i provided before,

    https://www.loongtrips.com/top-greek-islands/

    the images which are inside the image widget are has reduced its size.

    here is the screen shot how it looked in 1.8.2
    https://www.loongtrips.com/wp-content/uploads/2017/04/screencapture-loongtrips-top-greek-islands-1493284277807.jpg

    The screenshot of how it looks in 1.8.3
    https://www.loongtrips.com/wp-content/uploads/2017/04/screencapture-loongtrips-top-greek-islands-1493284742570.jpg

    please look

  6. Greg Priday Staff 8 years, 9 months ago

    Hi Gopu

    It’s still looking normal to me. Perhaps this is just a caching issue.

    The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

    If I’m not mistaken, I also see you’re using Jetpack Photon. It’s possible that’s where the issue is coming from. Can you try disabling Photon and see if that fixes things?

  7. Greg Priday Staff 8 years, 9 months ago

    Aaah wait, I just tested in Safari and I’m seeing the issue there. I’ll investigate from my side.

  8. Gopu 8 years, 9 months ago

    Thanks Greg,
    i did clear all caches before, the first time i saw this issue. i am using chrome.

  9. Gopu 8 years, 9 months ago

    UPDATE
    I think the issue is not there in firefox, in chrome and opera the issue is there

  10. Greg Priday Staff 8 years, 9 months ago

    Can you check that the full width option is set for these images? So if you open the Image Widget, there’s a setting called Full Width. This should be checked.

  11. Gopu 8 years, 9 months ago

    Greg, when i check full width the image stretches to the whole of width, that is ok and it works i have checked it before, but i dont want that.
    i have set the option image size as full the orginal images are all 1024 × 716 and not 640×426 pixels

    i have used the same settings in 1.8.2 also

    https://www.loongtrips.com/wp-content/uploads/2017/04/Capture1a.jpg

  12. Gopu 8 years, 9 months ago

    Found the problem.. Jetpack photon is causing the issue. when i turn on photon the default image changes to 640*426 and what all higher value i apply 1024*1024 nothing is getting applied .please check

  13. Gopu 8 years, 9 months ago

    Hai Greg,

    thanks for bringing out an update to solve the issues with widget bundle. But I think there is still a problem. Now when enabling photon, the images are changing to as full width rather than keeping its original resolution even if full size in image size option is selected.

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