Home>Support>Issue with the View of my website in Safari

Issue with the View of my website in Safari

By Beppe Rubino, 9 years ago. Last reply by Beppe Rubino, 9 years ago.

Hi,
I have a big issue with the vantage theme because in Safari there are a lot of issues with the view.
I point out you that with other browsers (chrome, expolorer, firefox) , my site works very well.

The issues are the following:

www.redh.it/epta

The megaslide on the top doesn’t appear

http://www.redh.it/epta/chi-siamo
The same issue occurs on the other pages with a megaslide on the top.

http://www.redh.it/epta/gallerie/foto
If you click on the feat image of the gallery, instead of open the slide of the gallery, it enlarges only the image and nothingelse happens. ( I use photo gallery plug in)

http://www.redh.it/epta/gallerie/video
The size of the video preview box are wrong and oversized.

In last, if I open the site with Safari for Iphone (the mobile version of the theme is enabled), I noticed the previous issues and another problem (the menu doesn’t open)

I have to say you that I tested the safari version for Ipad, because I could’t tested on the normal version since I don’t have a mac ;). So I don’t know the response on this platform …..but I think that it should be the same.

I beg you to help me to solve this big issue and I hope to hearing from you very soon.
Thanks a lot!!

URL: http://www.redh.it/epta

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  1. 9 years, 2 months ago Magus
    Hi, I Work Here

    Hi Beppe

    We are not able to replicate the issues you are seeing in any version of safari we are using. Would you mind telling us the os version of the ipad you are using as it may be relevant.

    Thanks

    Magus

  2. 9 years, 2 months ago Beppe Rubino

    Hi Mangus
    Thanks for the fast reply.
    My current ios version is 7.1.1. I'm happy that you haven t found issues on your side. So, later I'm trying to update my version so I can check!!!
    Even if, the site work well with other browsers
    Anyway do you mind to confirm me if you are able with safari to open the gallery page of photo on get the picture slide?

    Thenk you for your great support

    Inviato da iPad

  3. 9 years, 2 months ago Magus
    Hi, I Work Here

    Hi Beppe

    Yes we are able to open and view the photo galleries with lightbox overlay in all versions of safari that we tested. This includes versions for Windows, mac and iOS 8.

    Magus

  4. 9 years, 2 months ago Beppe Rubino

    Hi Magus
    Thanks for your reply.
    I updated my ios version too, and now everything looks work well.
    Very good!!!
    Thanks again

    Inviato da iPad

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