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Is there a setting in Pitch theme that affects Lightbox functionality?

Open 7 replies themetheme-pitch
Patty Fernandez
12 years ago · Last reply by Andrew Misplon 12 years ago

Hi Greg – I’m trying to add an image gallery to my website but when I click on any thumbnail, the lightbox image doesn’t zoom to display a larger image. I’ve tried using different image plugins but I’ve encountered the same problem with all of them. I was wondering if it might have to do with a setting in my Pitch theme????

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7
  1. Andrew Misplon Staff 12 years, 1 month ago

    Hi Patty. Pitch uses it’s own gallery, to get a thumbnail / lightbox gallery going you need to override the Pitch gallery. On the page you’re working on, click over to the Text tab where you’ll see the gallery shortcode, add type=”default” to your shortcode.

    I recommend this lightbox plugin: http://www.dfactory.eu/plugins/responsive-lightbox/ or the one bundled with WordPress Jetpack.

  2. Patty Fernandez 12 years, 1 month ago

    Hi Andrew. Thank you so much for responding so quickly. I really appreciate the Support team at SiteOrigin. I’m using the NextGEN Gallery plugin. I wasn’t sure exactly where to add –> type=”default”. Please see below — the code behind the TEXT tab looks as follows:

    I also added the responsive-lightbox plugin but nothing has changed. I still get small images when I click on my thumbnails. Do you know what I’m doing wrong? Please advise. Thank you again.

  3. Patty Fernandez 12 years, 1 month ago

    Whoops . . . how do i paste the code? It disappeared when I posted my reply :(

  4. Patty Fernandez 12 years, 1 month ago

    The code behind my TEXT tab is as follows: (hopefully you can see my code now):

    `
    `

  5. Andrew Misplon Staff 12 years, 1 month ago

    The solution I’m proposing doesn’t involve NextGen, that’s another story. I’m not sure about that plugin interacting with Pitch. Try turning NextGen off so you can see what I mean. On any page hit the Add Media button, add a gallery and then click over to the Text tab, you’ll see something like:

    [ gallery ids="13,5" ]

    Now add type=”default” so it looks like this:

    [ gallery ids="13,5" type="default" ]

    There should not be a space after the bracket open and before the bracket close. I just put those in there to allow these comments to get pasted in here as we also use square brackets to denote a piece of code so the system gets confused with a situation like this.

  6. Patty Fernandez 12 years, 1 month ago

    Hi Andrew – I disabled NextGEN and added a gallery using the Media button. I added type=”default” to the code. With or without adding type=”default”, I get a large image slideshow even though I selected the Thumbnail Grid. I’d like to display the thumbnails and just give the user the option to click on an individual thumbnails and enlarge the selected image.

    Why do I get a slideshow display when I select Thumbnail Grid? Also, what is the recommended image size? (My images look grainy and blurred. What size should they be)? Thank you so much for helping me with this. I appreciate your time and patience.

  7. Andrew Misplon Staff 12 years, 1 month ago

    Hi Patty. Please send me a set of temporary login details and your url to [email protected] and I’ll take a look.

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