Home>Support>Ipad not showing mp4 files in slider
  1. 10 years, 1 month ago Bent Egebart

    1. I learned that mobile devices are excluded, due to they are not allowed to auto play in background.
    2. How do i setup a background image only for mobile devices (and having the video playing on non mobile systems)?

  2. 10 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Bent

    This unfortunately might be an issue we have pending for fix. You can confirm for us by adding your video and then additionally specifying a background image. The background image is the fallback. What we’ve seen recently is that when the image is added it’s overriding the video.

    Let me know how the test goes. Thanks.

  3. 10 years, 1 month ago Bent Egebart

    Hi Andrew,
    I added a background image (.png) in the frame with the background video.
    Safari: continued to play the video!
    Firefox: now showed the background image
    Safari mobile (iPad): did also show the background image.
    Fine that the background image did not take over in Safari
    So I’m on relatively safe ground, thank
    Bent

  4. 10 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Thanks for reporting back. We appreciate the feedback. We’ll have this resolved in the next update of the Widget Bundle plugin.

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