Home>Support>Influence has lost the ability to parse video feed

Influence has lost the ability to parse video feed

By Earnest Gildon, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello,
My influence theme now cannot see the video files and because of the relative positioning of all the elements everything on the homepage of the website moves to cover the space of the lost image.
How can I fix this?
Thanks,

URL: http://www.earnestbodywork.com

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 10 years, 9 months ago Earnest Gildon

    Ok, so apparently the Plugin Easy Testimonials by Gold Plugins caused my video to drop out. uninstalled the plugin and the issue is fixed.

    Issue solved.

  2. 10 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for reporting. Glad to hear you found a resolution. All the best.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More