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Images showing wrong size

By Chris Drake, 5 years ago. Last reply by Andrew Misplon, 5 years ago.
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Hi.

A while back I inserted two images in a text box and aligned one right and one left. This was successful and they displayed at the correct size.

Later I replaced one of the images and no matter what I do the new image (I tried different ones plus the original image thar displayed correctly) displays way to large.

I’ve searched the net to no avail but I did come across other people with the problem but there seemed to be no resolution to this.

Is this a WordPress update issue or is there a workaround?

All the best

Chris.

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  1. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Chris

    Thanks for posting your question.

    Do you have a public URL where we can take a look at what’s going on?

  2. 5 years, 8 months ago Chris Drake

    Hi Andrew.I do actually have Premium. Our URL is thedrakes.co.uk.It is essentially a new site and I have been working on a gallery which is fine but the page where I am having problems with you will find a small image on the left but a new image I was putting top right always displays full width what ever I try. The page is https://thedrakes.co.uk/hilary/All the bestChris. Sent from my Samsung Galaxy smartphone.

  3. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Chris, thanks :) If you’re using SiteOrigin Premium, please, reach out to via email [email protected]. If you could re-create the issue so I can see it live, that would be helpful. It sounds like the new image isn’t currently in place. Hopefully, I got that bit right. I don’t see an image at the top right at the moment.

  4. 5 years, 8 months ago Chris Drake

    Hi AndrewI've just put the image back in. Regards. Sent from my Samsung Galaxy smartphone.

  5. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Thanks :) This is something you can perhaps raise with the theme author. They’re adding the following CSS rule:

    page-template-template-gutenberg img {
        width: 100%;
        height: auto;
    }

    That rule is overriding the image size and alignment. Please, try adding to Customize > Additional CSS or Appearance > Custom CSS if you’re using SiteOrigin CSS, the following:

    .page-template-template-gutenberg .widget img {
        width: auto;
    }
  6. 5 years, 8 months ago Chris Drake

    Thank you so much Andrew.  This was driving me knuts.All the bestChris. Sent from my Samsung Galaxy smartphone.

  7. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Glad we could help :)

    As questions arise in the future, please feel free to email us on [email protected] so we can assist as quickly as possible.

    Cheers for now.

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