This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Images showing wrong size

Open 7 replies generaltechnical
6 years ago · Last reply by Andrew Misplon 6 years ago

Hi.

A while back I inserted two images in a text box and aligned one right and one left. This was successful and they displayed at the correct size.

Later I replaced one of the images and no matter what I do the new image (I tried different ones plus the original image thar displayed correctly) displays way to large.

I’ve searched the net to no avail but I did come across other people with the problem but there seemed to be no resolution to this.

Is this a WordPress update issue or is there a workaround?

All the best

Chris.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

7
  1. Andrew Misplon Staff 6 years, 4 months ago

    Hi Chris

    Thanks for posting your question.

    Do you have a public URL where we can take a look at what’s going on?

  2. Chris Drake 6 years, 4 months ago

    Hi Andrew.I do actually have Premium. Our URL is thedrakes.co.uk.It is essentially a new site and I have been working on a gallery which is fine but the page where I am having problems with you will find a small image on the left but a new image I was putting top right always displays full width what ever I try. The page is https://thedrakes.co.uk/hilary/All the bestChris. Sent from my Samsung Galaxy smartphone.

  3. Andrew Misplon Staff 6 years, 4 months ago

    Hi Chris, thanks :) If you’re using SiteOrigin Premium, please, reach out to via email [email protected]. If you could re-create the issue so I can see it live, that would be helpful. It sounds like the new image isn’t currently in place. Hopefully, I got that bit right. I don’t see an image at the top right at the moment.

  4. Chris Drake 6 years, 4 months ago

    Hi AndrewI've just put the image back in. Regards. Sent from my Samsung Galaxy smartphone.

  5. Andrew Misplon Staff 6 years, 4 months ago

    Thanks :) This is something you can perhaps raise with the theme author. They’re adding the following CSS rule:

    page-template-template-gutenberg img {
        width: 100%;
        height: auto;
    }

    That rule is overriding the image size and alignment. Please, try adding to Customize > Additional CSS or Appearance > Custom CSS if you’re using SiteOrigin CSS, the following:

    .page-template-template-gutenberg .widget img {
        width: auto;
    }
  6. Chris Drake 6 years, 4 months ago

    Thank you so much Andrew.  This was driving me knuts.All the bestChris. Sent from my Samsung Galaxy smartphone.

  7. Andrew Misplon Staff 6 years, 4 months ago

    Glad we could help :)

    As questions arise in the future, please feel free to email us on [email protected] so we can assist as quickly as possible.

    Cheers for now.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread