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Hi. I can’t seem to upload image for my footer. It doesn’t display. But when I turn permalink off it does display.
website http://outdoorclassroom.sg
using vantage premium.
Hi Syed
What widget are you using to add the image to your footer?
Perhaps try the Visual Editor widget. To get access to this widget first install this plugin: http://wordpress.org/plugins/black-studio-tinymce-widget/. Visual Editor has an easy Add Media button you can use.
Hi Andrew. Im not using widget. I’m using the Appreance> customise
Try locating the image in your Media Library and check whether the right column url matches the url being used:
http://outdoorclassroom.sg/wp-content/uploads/2014/09/grass.png
Alternatively you could hotfix by inserting the following under Appearance > Custom CSS and editing the image url:
Hey I think i’ve solved it. i just unchecked the media saving month/year thing and its ok now.
Super, glad to hear you managed to resolve that. Thanks for updating us.
Thanks for the prompt reply.
For sure. All the best with your project.
actually now its off again.
adding custom css also doesn’t work
Check the url is correct and try changing it to this:
doesn’t work
but why when i set permalink to default its ok?
The problem is that there is no image present at: http://outdoorclassroom.sg/wp-content/uploads/2014/09/grass.png. Once that’s resolved the footer issue should resolve. Try going to Settings > Permalinks and hitting Save. Check that your urls are correct and Settings > General. Finally, you could try de-activating all non-SiteOrigin plugins to perhaps see a if a plugin issue is causing a conflict with the media library.
Try re-adding the image to the media library after saving your permalinks in their custom format.
ok will try
i don’t have this problem with my other sites running on apache servers. this is a windows server.
the footer background image doesn’t appear
So what i did was upload the image into media
then i edit the image then it will show up in media
then i use custom css to insert to footer.
Great, I see it’s working now. If you continue to run into media url issues please open a new thread and we’ll dive in deeper.