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Image in footer

By Syed Hafeez, 10 years ago. Last reply by Andrew Misplon, 10 years ago.
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Hi. I can’t seem to upload image for my footer. It doesn’t display. But when I turn permalink off it does display.
website http://outdoorclassroom.sg
using vantage premium.

URL: http://outdoorclassroom.sg

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  1. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Syed

    What widget are you using to add the image to your footer?

    Perhaps try the Visual Editor widget. To get access to this widget first install this plugin: http://wordpress.org/plugins/black-studio-tinymce-widget/. Visual Editor has an easy Add Media button you can use.

  2. 10 years, 10 months ago Syed Hafeez

    Hi Andrew. Im not using widget. I’m using the Appreance> customise

  3. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Try locating the image in your Media Library and check whether the right column url matches the url being used:

    http://outdoorclassroom.sg/wp-content/uploads/2014/09/grass.png

    Alternatively you could hotfix by inserting the following under Appearance > Custom CSS and editing the image url:

    #colophon {
    background-image: url("http://outdoorclassroom.sg/wp-content/uploads/2014/09/grass.png");
    }
    
  4. 10 years, 10 months ago Syed Hafeez

    Hey I think i’ve solved it. i just unchecked the media saving month/year thing and its ok now.

  5. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear you managed to resolve that. Thanks for updating us.

  6. 10 years, 10 months ago Syed Hafeez

    Thanks for the prompt reply.

  7. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    For sure. All the best with your project.

  8. 10 years, 10 months ago Syed Hafeez

    actually now its off again.
    adding custom css also doesn’t work

  9. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Check the url is correct and try changing it to this:

    #colophon {
    background-image: url("http://outdoorclassroom.sg/wp-content/uploads/2014/09/grass.png") !important;
    }
    
  10. 10 years, 10 months ago Syed Hafeez

    doesn’t work

  11. 10 years, 10 months ago Syed Hafeez

    but why when i set permalink to default its ok?

  12. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    The problem is that there is no image present at: http://outdoorclassroom.sg/wp-content/uploads/2014/09/grass.png. Once that’s resolved the footer issue should resolve. Try going to Settings > Permalinks and hitting Save. Check that your urls are correct and Settings > General. Finally, you could try de-activating all non-SiteOrigin plugins to perhaps see a if a plugin issue is causing a conflict with the media library.

  13. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Try re-adding the image to the media library after saving your permalinks in their custom format.

  14. 10 years, 10 months ago Syed Hafeez

    ok will try

  15. 10 years, 10 months ago Syed Hafeez

    i don’t have this problem with my other sites running on apache servers. this is a windows server.

  16. 10 years, 10 months ago Syed Hafeez

    the footer background image doesn’t appear

  17. 10 years, 10 months ago Syed Hafeez

    So what i did was upload the image into media
    then i edit the image then it will show up in media
    then i use custom css to insert to footer.

  18. 10 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Great, I see it’s working now. If you continue to run into media url issues please open a new thread and we’ll dive in deeper.

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