This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

image does not resize

10 years ago · Last reply by Support Assistants 10 years ago

I have Vantage Premium.
In “Edit Image”, when I change the image size and click on “scale” the number I entered revert to the original numbers of the original image size and the image does not resize.
What is wrong?
Thanks
Luigi

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Support Assistants 10 years, 1 month ago

    Hi LUIGI

    To narrow the problem down you might try retesting the same process but with all plugins deactivated and a default theme like Twenty Sixteen activated. That’ll let you know if you have a theme/plugin problem or a core WordPress challenge.

  2. LUIGI 10 years, 1 month ago

    Thanks.
    Yes, after doing what you said the resizing works. How do I proceed now?
    LUIGI

  3. Support Assistants 10 years, 1 month ago

    You’d start with all plugins deactivated and then slowly reactivate your plugins one by one. After each activation, retest the problem.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread