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7
  1. J@usspeedo 11 years, 1 month ago

    I did pay for premium but i can’t find the order number in my old email.

  2. Andrew Misplon Staff 11 years, 1 month ago

    Hi J@usspeedo

    If you head to Settings > General, there should be an order number in the SiteOrigin Order Number field there.

    We do our best to gracefully degrade elements for older versions of IE. Unfortunately, due to manpower restrictions, we only officially support the current version and two back.

    Page: SiteOrigin Browser Support Policy

    So for 11, 10 and 9, if there are issues there, we can try help.

  3. J@usspeedo 11 years, 1 month ago

    The issue is taking place on 11

  4. Andrew Misplon Staff 11 years, 1 month ago

    Please can you send through details on the problem and we’ll take it from there. Thanks.

  5. J@usspeedo 11 years, 1 month ago

    the links are not clickable. only the slider animation works. other than that, it appears as a static page

  6. J@usspeedo 11 years, 1 month ago

    are there any other details you need? is this enough to go on? I can try to tell you more. what kind of things, other than the dead links, ect, do you need? Im not extremely knowledgeable about these things so when things go wrong, its hard for me to troubleshoot.

  7. Andrew Misplon Staff 11 years, 1 month ago

    Apologies for the delay here.

    Braam one our developers was able to take a look. There is an error in a JavaScript file used by the following plugin:

    responsive-photo-gallery-pro plugin

    De-activating that plugin should resolve this.

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