Home>Support>Icons are missing and there is Error: Session expired. Please log in again. You will not move away from this page.

Icons are missing and there is Error: Session expired. Please log in again. You will not move away from this page.

By YoungTechGuy, 10 years ago. Last reply by Magus, 10 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi,
I can no longer see my icons and also when I try to access the customise page, I receive the following error message: Session expired. Please log in again. You will not move away from this page.
Please help.
Thank you.

URL: http://www.youngtechguy.co.uk/

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 10 years, 1 month ago Magus
    Hi, I Work Here

    Hi YoungTechGuy

    Please navigate to Settings->General and ensure that both the WordPress URL and the Site URL have exactly the same address. This usually happens if they are different. eg:

    WordPress URL: http://www.youngtechguy.co.uk/
Site URL:http://youngtechguy.co.uk/

    Let us know how you get on

    Magus

  2. 10 years, 1 month ago YoungTechGuy

    Hi Magus,

    Thank you for the super speedy response, this has resolved my issue. Many thanks.

    YoungTechGuy

  3. 10 years, 1 month ago Magus
    Hi, I Work Here

    Hi YoungTechGuy

    Glad to help. If you need anything else please feel free to open a new support thread.

    Magus

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More