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I have premium version but no order number

Open 4 replies themetheme-vantage
Brandon Wolfe
10 years ago · Last reply by Andrew Misplon 10 years ago

Hello – I have the premium version as I did pay for it and I can access all of the premium features, it even says premium when I go to browse themes. In appearance > there is no vantage premium however and it really doesn’t matter too much except when I try to ask questions on here they usually go unanswered or take forever to answer.

If you could please look into this it would be much appreciated… I am not sure which email I may have used but I can provide you with a couple, id rather not mention them over this forum.

Thank you!

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Replies

4
  1. Andrew Misplon Staff 10 years, 3 months ago

    Hi Brandon

    Sorry to hear about the hassle.

    Appearance > Vantage Premium is only there in the free version. Please, check Appearance > Theme Settings > Premium. Is your order number there?

    You can also find it in the original order email sent from SiteOrigin.

    If you know your purchasing PayPal email address you can re-send that email from this form: Page: Retrieve Your Theme Order Numbers

  2. Andrew Misplon Private Staff 10 years, 3 months ago

    This is a private message.

  3. Brandon Wolfe 10 years, 3 months ago

    Perfect! thank you so much for the quick response and help!

    I wanted to get that info to actually ask another question regarding the Button (PB)… is it possible instead of a url to have it go to a short code such as [anythingpopup id="29"]

    Whether that be through some css in the attributes section or if you know a different way, upgrade of some sort?

    thank you again

  4. Andrew Misplon Staff 10 years, 3 months ago

    Super :) Glad to hear you’re up and running.

    Unfortunately, at this stage, it isn’t possible to link the button to a shortcode, as far as I know at least. You could perhaps try using a Text widget and add something like:

    <a href="[anythingpopup id="29"]">Button Text</a>

    That might work.

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