I keep getting errors when I try to subscribe to the 49$ service.
Its such a shame to have such a great tool, but to have so many issues when you want to purchase.
I have also created other support ticket last week, and had no response to it.
If I don’t hear from you by next week, I will stop using your templates and move else where.
Best of luck
Elazar
you can reply to me at [email protected]
This is our free support forum. Replies can take several days.
Need fast email support? Get SiteOrigin Premium
Replies
3Hi Elazar,
I’m very sorry to hear about the issues you’re having! :( Can you please elaborate on what happens when you try and checkout? This will allow me to look into resolving the issues you’re experiencing as I can’t seem to replicate any.
I’ve checked the support system and I can’t see any emails from your quoted email or from anyone called Elzar. I’ve logged this as a potential issue with Greg and he’ll take a closer look asap!
Once again I’m very sorry about this!
Initially I tried to pay for the package using my credit card.
At the end of the payment, after it took my credit card details, it said I was not logged into the account.
So I logged in and did the same thing.
Once again I get the same error, that I had to be logged in.
So I restarted by pc, thinking something was n the browser memory.
And I tried again.
This time it gave me a different error.
It said I need to get in touch with Support.
By the way, I also cannot find the positing I raised on the portal.
At any rate I need to purchase a solution, but I need a specific functionality, which I cannot find with your solution.
I need to hide some text, on the home page and only reveal it if a link is clicked or if they hover over an image.
Do you have a Widget for this?
I wait to hear from you,
Hi Elazar,
It looks like an account was accidently set to be required by mistake. We’ve reverted this and it should be resolved – can you please try checking out again?
It sounds like you’re after plugin like ShowHide or Collapse-O-Matic. These plugins will allow you to wrap your content in them and won’t be visible until a user clicks a link.
Replies on this thread are closed.
Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.