Home>Support>I can not pay
  1. 7 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Elazar,

    I’m very sorry to hear about the issues you’re having! :( Can you please elaborate on what happens when you try and checkout? This will allow me to look into resolving the issues you’re experiencing as I can’t seem to replicate any.

    I’ve checked the support system and I can’t see any emails from your quoted email or from anyone called Elzar. I’ve logged this as a potential issue with Greg and he’ll take a closer look asap!

    Once again I’m very sorry about this!

  2. 7 years, 10 months ago elazar

    Initially I tried to pay for the package using my credit card.

    At the end of the payment, after it took my credit card details, it said I was not logged into the account.

    So I logged in and did the same thing.

    Once again I get the same error, that I had to be logged in.

    So I restarted by pc, thinking something was n the browser memory.

    And I tried again.

    This time it gave me a different error.

    It said I need to get in touch with Support.

    By the way, I also cannot find the positing I raised on the portal.

    At any rate I need to purchase a solution, but I need a specific functionality, which I cannot find with your solution.

    I need to hide some text, on the home page and only reveal it if a link is clicked or if they hover over an image.

    Do you have a Widget for this?

    I wait to hear from you,

  3. 7 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Elazar,

    It looks like an account was accidently set to be required by mistake. We’ve reverted this and it should be resolved – can you please try checking out again?

    It sounds like you’re after plugin like ShowHide or Collapse-O-Matic. These plugins will allow you to wrap your content in them and won’t be visible until a user clicks a link.

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