Home>Support>HTTP 500 Server Error – Widgets Bundle Update

HTTP 500 Server Error – Widgets Bundle Update

By tom_osborne, 9 years ago. Last reply by Greg Priday, 9 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi there,

I have been using the SiteOrigin Widgets Bundle for a while now on a locally hosted intranet site. Today I came to update to the latest version. Uploading the folder to my plugins is fine, but when activating the plugin again I get a HTTP 500 Server Error.

Any ideas for what to check?

Thanks
Tom

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 3 months ago Greg Priday
    Hi, I Work Here

    Hi Tom

    Sorry to hear about that. Do you by any chance have access to your PHP errors logs? Seeing the error that comes up would be a huge help.

    One option is to check that you have enough memory allocated. A common cause for these 500 errors is insufficient memory.

    https://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

  2. 9 years, 3 months ago tom_osborne

    Hi Greg,

    Thanks for the reply. I have solved the issue by deleting all my plugin files and re-downloading them, which works fine now. It seems I may have had a corrupted file for some reason.

    Many thanks
    Tom

  3. 9 years, 3 months ago Greg Priday
    Hi, I Work Here

    Aaah yeah, that can happen from time to time. Glad to hear you got the issue resolved :)

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More