HI,
I have a siteorigin Hero Image slider widget on my landing page – but it is not showing up.
The url: https://www.summergarden.co.za
it should be the first widget below the menu
Thanx!
Hero Widget not showing up
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Hi Leebrett
This problem sounds like it might be a caching issue. The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Hi Greg,
Thanx for the reply
Ive checked and/or fixed any possible caching issues but it is still not showing. Anything else that might come to mind?
We actually found a small bug that we'll be fixing in the next update. I'm not sure if it'll apply to you, but can you try disabling the fittext setting for the hero image widget? You'll be able to find the "Use FitText"
setting under the Design and Layout section. Make sure this is disabled for now.
Great thanx – that worked for the desktop view, but on mobile it is still not showing?