This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

4
  1. Greg Priday Staff 8 years, 9 months ago

    Hi Leebrett

    This problem sounds like it might be a caching issue. The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

  2. leebrett7 8 years, 9 months ago

    Hi Greg,

    Thanx for the reply

    Ive checked and/or fixed any possible caching issues but it is still not showing. Anything else that might come to mind?

  3. Greg Priday Staff 8 years, 9 months ago

    We actually found a small bug that we'll be fixing in the next update. I'm not sure if it'll apply to you, but can you try disabling the fittext setting for the hero image widget? You'll be able to find the "Use FitText"
    setting under the Design and Layout section. Make sure this is disabled for now.

  4. leebrett7 8 years, 9 months ago

    Great thanx – that worked for the desktop view, but on mobile it is still not showing?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread