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Hero images are not showing on any of my pages.

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8 years ago · Last reply by Alex S 8 years ago

SiteOrigin Hero widget not working after update. Hero images are not showing on my pages. Please help. Thanks

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  1. Alex S Staff 8 years, 9 months ago

    Hi Ardent,

    Please try clearing your page cache and browser cache to ensure your website (and/or browser) aren’t caching the old version of the Hero widget (ie. pre-update). For an explanation of this, please refer to the following video.

    If that doesn’t help, do you have a public URL where we can take a look at what’s going on?

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