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Hero image broken after update

Open 3 replies bug-reportgeneral
7 years ago · Last reply by Andrew Misplon 7 years ago

I have updated siteorigin and now none of my hero widgets work. I even deleted and reworked the widget, i looked at my source code as well and the hero image doesnt even show.

URL:
www.codyleeper.com

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Replies

3
  1. Andrew Misplon Staff 7 years, 9 months ago

    Hi Cody

    Where on the page should the Hero be that isn’t displaying? I can see a Hero at the top of your home page and it looks good.

  2. Cody Leeper 7 years, 9 months ago

    I have two different hero images on my site, one on the home page. When I’m working on frontend siteorigin editor for the homepage, its not displaying as a cover. And my about page has a hero image and its not displayed at all. Sometimes it loads and sometimes it doesn’t and when I check my source code the hero widget is missing entirely. Even in the editor it doesn’t display, its in the live column. and I haven’t changed anything besides updates.

  3. Andrew Misplon Staff 7 years, 9 months ago

    Thanks. Both Hero widgets load consistently for me, in Chrome in Firefox. Please, try clearing your cache. If that doesn’t help, try testing with your minification/caching setup disabled. Be sure to clear before deactivating. Just the cache clearance might resolve this.

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