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Having Trouble With Page Builder – Cannot Add Rows or Widgets

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Schuyler Rosado
11 years ago · Last reply by Andrew Misplon 11 years ago

I’m having an issue and I don’t know why it started. PageBuilder was working fine – then I went to add a new row and the help text popped up and I can’t click on add a new row or add a new widget.

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  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Schuyler

    Please head to Dashboard > Updates and ensure no updates are pending. Next, temporarily de-activate all non-SiteOrigin plugins and re-test. If the issue is resolved then re-activate your plugins one by one, each time checking the problem.

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