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Gray Border from Recipe Images

Resolved 30 replies generalquestion
Denisse Cristina
8 years ago · Last reply by Denisse Cristina 8 years ago

Hi! I use Easy Recipe plugin for posting a recipe card and my image on it has a gray border. How do I remove the gray border on the recipe featured on my Easy Recipe card?

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Replies

30
  1. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Do you have a public URL where we can take a look at what’s going on?

  2. Denisse Cristina 8 years, 6 months ago

    Right now it's unpublished but I can publish it for you to take a look at

  3. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Yes, please.

  4. Denisse Cristina 8 years, 6 months ago

    Ok! Can I publish it today around 3:30 PM EST? Can you check the site then?
    I'm at work and I don't want to publish it for a long time because it's not ready yet.

  5. Denisse Cristina 8 years, 6 months ago

    ???????

  6. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Please let me know when it’s public.

  7. Denisse Cristina 8 years, 6 months ago

    It's active! Just now.

  8. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    I’m not actually aware of your website URL. Can you please link me to your website where we can take a look at what’s going on?

  9. Denisse Cristina 8 years, 6 months ago

    https://www.nakedbroccoli.com

  10. Denisse Cristina 8 years, 6 months ago

    its the turmeric waffle post

  11. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Thanks. The border is being added the Recipe plugin you’re using. I’d like to help you with this removing it but, unfortunately, this is beyond the scope of the support we’re able to offer on our free forums (if this was directly related to our plugin, we could). I would recommend reaching out to the developers of the recipe plugin for assistance.

    We do offer this level of support to our premium users, so if you’d like to upgrade to SiteOrigin Premium, then I can help you over email support.

    If you’d prefer not to upgrade to SiteOrigin Premium, then you can hire a WordPress developer from Codeable. They’ll charge you an hourly rate for any work done.

  12. Denisse Cristina 8 years, 6 months ago

    How much is the site origin premium?

  13. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Monthly plans start at $5 and annual plans start at $29.

  14. Denisse Cristina 8 years, 6 months ago

    Can I pay for a month and then cancel?

  15. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    There’s technically nothing stopping you from doing that, so yes.

  16. Denisse Cristina 8 years, 6 months ago

    Ok If I purchase right now will you be able to solve my issue right now or no?

  17. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    I will be able to, yes.

  18. Denisse Cristina 8 years, 6 months ago

    Ok perfect! I am going to purchase the monthly and stick with it. What do I need to show you so you know I paid the premium? Could you also help me in making a logo bigger? Removing the border of my menu, and moving the menu up higher?

  19. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Once purchased, please email [email protected] and I’ll be able to verify your purchase.

    I can definitely assist with those also.

  20. Denisse Cristina 8 years, 6 months ago

    Ok perfect! Do I need to install the plugin in my wordpress or no?

  21. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    I would definitely recommend it as it does include a number of features I think you’ll really like, but it’s optional.

  22. Denisse Cristina 8 years, 6 months ago

    Ok! And then for future reference, if I need to cancel, how do I cancel?

  23. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    You can cancel by navigating to the SiteOrigin Order Page: Dashboard and clicking Subscriptions on the left. Select your license and click Cancel.

  24. Denisse Cristina 8 years, 6 months ago

    Got it! There is not one currently so will one appear once I purchase?

  25. Denisse Cristina 8 years, 6 months ago

    Ok I paid!

  26. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    Correct.

  27. Denisse Cristina 8 years, 6 months ago

    Ok I paid! Now what

  28. Denisse Cristina 8 years, 6 months ago

    You told me you would be able to help me right now. I trusted you, can you help me?

  29. Alex S Staff 8 years, 6 months ago

    Hi Denisse,

    I’ve replied to your email.

  30. Denisse Cristina 8 years, 6 months ago

    Yes thank you! I panicked lol.

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