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Getting error at on WordPress site while origins premium usage?

By Amira Rossu, 4 years ago. Last reply by Andrew Misplon, 4 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello Everyone, I’ve experience to use good news theme, when I install site origin premium it says installed, when I click on activate it says there is an error and won’t let me into wp-admin, if I delete the plugin from the wp-content/plugin directory it lets me into wp-admin. I have the premium license, not sure why I cannot upgrade the plugin to premium.
Need gaudiness.
Thanks in advance

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  1. 4 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Amira

    Thanks for reaching out and for your support, it’s most appreciated. Please, email our premium support desk at [email protected]. If your theme is a premium/paid theme, please, upload a ZIP copy of the theme to Drive/Dropbox/WeTransfer and send us the link.

    Thanks again.

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