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Full width page image problem on Tesseract-Child theme

Resolved 15 replies pluginplugin-page-builder
boracon
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi,
I use Tesseract theme and made a child theme. I have full width image in a row. Although it works well in main theme, doesn’t work in chilld theme.

Div features seem as (in child t.):  

Div features seem as (in main t.):  

I tried to put deficient part by your Custom CSS, but nothing changed.

Will you please help me to fix this?

Thank you in advance,
Borahan

URL: http://www.hesaportada.com/kredi/

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Replies

15
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Boracon

    Thanks for reaching out. Is the first row here: http://www.hesaportada.com/kredi/ an example of a row that’s not behaving correctly?

  2. boracon 10 years, 5 months ago

    Hi Andrew,
    Yes, the image that you see is in a row of full width page template. But it just seem full width at main template.

  3. Andrew Misplon Staff 10 years, 5 months ago

    Hi Boracon

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  4. boracon 10 years, 5 months ago

    OK

  5. Andrew Misplon Staff 10 years, 5 months ago

    Thanks

  6. boracon 10 years, 5 months ago

    Hi Andrew,
    I've just been able to check the site. Congragulations! You magic touched.
    What was the secret?

    Borahan

  7. Andrew Misplon Staff 10 years, 5 months ago

    Really glad to hear things have improved.

    No login details came through to the thread, you’ll see them too if they do. So I haven’t done anything yet.

    Let us know if anything changes :)

  8. boracon 10 years, 5 months ago

    Really? Let me send again…

    Private Snippet
    Private Snippet

    Excuse me

  9. Andrew Misplon Staff 10 years, 5 months ago

    Thanks :)

    Is the issue resolved though? You mentioned it was.

  10. boracon 10 years, 5 months ago

    It seems so. But I didn't understand how… I thought you have done it.

  11. Andrew Misplon Staff 10 years, 5 months ago

    Are you making use of Page Builder on the page in question?

    http://www.hesaportada.com/kredi/

  12. boracon 10 years, 5 months ago

    Yes I do.

  13. Andrew Misplon Staff 10 years, 5 months ago

    There is no evidence of Page Builder code being outputted on that page. Does the template make use of:

    the_content

    Do your Page Builder changes render on that page?

    Perhaps you can clarify a question. I’d be happy to look into this further, just need something specific to check out.

    Thanks

  14. boracon 10 years, 5 months ago

    You're right. My knowledge is so limited in this subject.
    Let me learn more :)

    Thank you very much Andrew

  15. Andrew Misplon Staff 10 years, 5 months ago

    For sure :)

    Basically, Page Builder needs:

    https://codex.wordpress.org/Function_Reference/the_content

    To output it’s content. So if you’ve stripped that from the page template Page Builder can’t output.

    Good luck with your customisations.

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