This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Folders included in Installation

Open 1 reply generaltechnical
4 years ago · Last reply by Andrew Misplon 4 years ago

We had an upgrade fail and need to reinstall the plugin but it will not allow me to reinstall as it says the destination folders already exist. I need to know which folders to remove.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 4 years, 8 months ago

    Hi Eric

    Thanks for reaching out.

    You can find a guide to resolving this issue at the following URL https://www.wpbeginner.com/wp-tutorials/how-to-fix-destination-folder-already-exists-error-in-wordpress/.

    The folder name will depend on the plugin.

    SiteOrigin CSS: so-css
    Widgets Bundle: so-widgets-bundle
    Page Builder: siteorigin-panels

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread