Home>Support>Focus Video Plugin upload issues

Focus Video Plugin upload issues

By vb40, 8 years ago. Last reply by Andrew Misplon, 8 years ago.

Hello, I downloaded the focus-video plugin and tried to upload the js file but i get this message: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

I have downloaded the links to the focus video plugin you provided to people on this website who had the same issue but i still get that message. Any idea how to trouble shoot this issue?

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi vb40

    Sorry to hear about the hassle. If this is still a problem you could try unzipping the plugin and uploading it manually via FTP to /wp-content/plugins on your server. I did a bit of Googling but am not quite sure what this error relates to. It isn’t one we’re able to replicate.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More