Home>Support>Focus Premium problems on smartphones

Focus Premium problems on smartphones

I am running a Focus Premium theme and I have noticed that on smartphone (portrait) the height of the slider is too much. The image embedded in the slider is correctly resized, but the height of the slider is still kept at 500px and this causes two black areas above and below the image.

How to fix this?

Thanks

Fabio Marzocca

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 19 days ago Magus Hi, I Work Here

    Hi Fabio Marzocca

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

    Thanks

    Magus

  2. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  3. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  4. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  5. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  6. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  7. 7 years, 19 days ago Magus Hi, I Work Here

    Hi Fabio

    Please try adding the url between code tags (see below the reply box)

    Magus

  8. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  9. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  10. 7 years, 19 days ago Magus Hi, I Work Here

    Hi Fabio

    I am sorry you seem to be having issues posting your URL. As far as I know there are no restrictions in place that would stop you. Please try sending the URL by email to:

    [email protected]

    It will then appear in this thread.

    Magus

  11. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  12. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  13. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  14. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  15. 7 years, 19 days ago Magus Hi, I Work Here

    Hi Fabio

    I have just checked and it seems that there is currently a problem with the email system, which is being looked at. As a workaround could you please type the address in separate words as a private reply.

    Sorry for the hassle

    Magus

  16. 7 years, 19 days ago Private Message - Fabio Marzocca

    This is a private message.

  17. 7 years, 18 days ago Magus Hi, I Work Here

    Hi Fabio

    in your child-theme style.css you currently have this entry

    .slider, .slider .slide {
        height:  500px;
    }
    

    please change this to

    .slider, .slider .slide {
        height: auto;
        max-height: 500px;
    }
    

    That should make the container responsive as well as the video.

    I have just heard that the problem with the email and URL posting has been resolved but again I am sorry for the messing around.

    Let us know how you get on

    Magus

  18. 7 years, 18 days ago Fabio Marzocca

    It's working!
    Thank you very much.

  19. 7 years, 18 days ago Magus Hi, I Work Here

    Glad to hear it.

    If you need any more support please don’t hesitate to open a new thread.

    Magus

  20. 6 years, 7 months ago Henri La Mer

    Hi Siteorigin-Team,

    I have also a problem with smartphones. The text in the slider is too big. I activated “responsive” in in the appearence.

    How can I change it.

    http://www.line1.de

    ATB

    Heinz

  21. 6 years, 2 months ago Private Message - [email protected]

    This is a private message.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More