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Feature images are very pixelated

10 years ago · Last reply by Andrew Misplon 10 years ago

Hi there,

I’m pretty new to the site origin widget bundle and love it so far but I’m having issues when using the Feature widget.

I’d like to use photos within the containers but as soon as I scale the containers and icons (images) past 150 they go very pixelated even though the original image size is at least 300kb. Help!!

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Replies

5
  1. Andrew Misplon Staff 10 years, 4 months ago

    Hi Grace Church Richmond NZ

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. Andrew Misplon Staff 10 years, 4 months ago

    You could also try adjusting the Container size value in the Features widget settings. That might help.

  3. Grace Church Richmond NZ 10 years, 4 months ago

    Hi Andrew, I'm afraid we haven't launched the site yet so the URL is still admin-eyes only.

    I have adjusted the container sizes to still have a 20px outline, but as you can see in the screenshot, the same photo used as an image menu item vs. the feature is perfectly clear while the feature widget image is blurry
    :-/ Not quite sure what to do…

  4. Andrew Misplon Staff 10 years, 4 months ago

    Unfortunately, no email attachments on the forum at this stage.

  5. Andrew Misplon Staff 10 years, 4 months ago

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

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