This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Fatal Error – Blank Page

Resolved 5 replies bug-reportthemetheme-vantage
hello.goa
10 years ago · Last reply by Support Assistants 10 years ago

Hi,

My site was working on vantage theme for last 5 months, but from last few days i am getting the following error – ”
Strict Standards: Redefining already defined constructor for class googlefonts in /home/fernajke/public_html/fernandesholidaymaker.com/wp-content/plugins/wp-google-fonts/google-fonts.php on line 140

Fatal error: Call to undefined function siteorigin_setting() in /home/fernajke/public_html/fernandesholidaymaker.com/wp-content/themes/vantage/header.php on line 30″

Please let me know what is the issue, i am new to web development.

Regards,

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Greg Priday Staff 10 years, 2 months ago

    Hi Hello.goa

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    The issue also looks like it might be related to edited theme files. You can try reinstalling Vantage to see if that fixes the issue.

  2. hello.goa 10 years, 1 month ago

    Hi,

  3. Support Assistants 10 years, 1 month ago

    Hi Hello.goa

    How did the plugin conflict test go?

  4. hello.goa 10 years, 1 month ago

    Hi,
    Actually there was some virus in my folder on the server, so the server admin after scanning blocked my site & they din't inform me initially, later when i was not able to login from the back end i contacted the server administrator, he mailed me the list of files that were infected, i just deleted all the files from my server & reloaded the backup copy. it started working perfectly.
    Thanks for your prompt reply.

  5. Support Assistants 10 years, 1 month ago

    That’s great news :) Thanks for the update. We’re really glad you were able to resolve.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread