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Fatal Error

By Ka Kondzio, 7 years ago. Last reply by Alex S, 7 years ago.

After updating the plugin i got this message:

Fatal error: require_once(): Failed opening required ‘/home/platne/serwer14607/public_html/gadgetsev.pl/wp-content/plugins/siteorigin-panels/widgets/basic.php’ (include_path=’.:/usr/local/php56-fpm/lib/php’) in /home/platne/serwer14607/public_html/gadgetsev.pl/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 21

Now the plugin page in my panel doesn’t work at all, but only this part. The rest is fine. How to resolve it?

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  1. 7 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Ka,

    This appears to be an incomplete version of SiteOrigin page Builder. Sadly, sometimes the WordPress Update process simply fails. Are you able to access WP AdminPluginsInstalled Plugins? If you are, please deactivate and delete Page Builder by SiteOrigin and click Add New and search for Page Builder by SiteOrigin and install/activate it.

    If you’re unable to access this section, you’ll need to manually remove the plugin directory through FTP. If you’re unfamiliar with FTP, I would recommend getting in contact with your hosting provider. Once connected, please navigate to your WordPress install then wp-content/plugins and delete the siteorigin-panels directory.

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