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Error with PageBuilder and iFlyChat

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Steven Sheeley
11 years ago · Last reply by Andrew Misplon 11 years ago

Prior to the 2.0.7 upgrade of PageBuilder all was working well. I have embedded chatrooms using a plugin called iFlyChat and everything was working just fine.
If I use the iFlyChat shortcode of
[iflychat_embed id=”c-8″ hide_user_list=”yes” hide_popup_chat=”no” height=”550px”]
it gets stripped out now and the page does not display.
If I use their generic code for a php page, the embedded chatroom appears.
Since this was working perfectly before the upgrade of PageBuilder and we know there are issues with Buddypress requiring a function to be added to the themes functions.php file, and since I changed nothing but upgrading the plugin, I’m going to assume that the issue is with PageBuilder.

URL: http://www.sanctuaryhq.com/basic-chat/

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Replies

3
  1. Andrew Misplon Staff 11 years, 9 days ago

    Hi Steven

    Thanks for reporting.

    One option would to be to roll back to Page Builder 2.0.6, just temporarily. If you want to do that you can find the ZIP here: https://wordpress.org/plugins/siteorigin-panels/

    I’ll chat to the guys shortly and see how they’d like to try test this.

    If you don’t mind, please reply so I get a bump to this thread. Thanks.

  2. Steven Sheeley 11 years, 9 days ago

    I rolled back to 2.0.6 and that didn’t fix the issue. At this point I am completely at a loss as to why it stopped working. The iFlyChat developers gave me some php code to try and that works just fine. The shortcode, however, is what’s failing.

  3. Andrew Misplon Staff 11 years, 9 days ago

    Can we perhaps check for a third-party conflict to rule that out. Test with just Page Builder and iFlyChat activated.

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