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Error theme corp con plugins Widgets Bundle

Hola ayuda estoy utilizando el theme Corp y al momento de activar plugins Widgets Bundle esto me bloquea la personalizar el theme mostrandome el siguiente mensaje.

“Error Interno del Servidor
El servidor encontró un error interno o una mala configuración y no pudo completar su solicitud.

Por favor comuníquese con el administrador del servidor a [email protected] para informarle la hora en que ocurrió este error y las acciones que realizó justo antes de este error.

Es posible que haya más información disponible sobre este error en el registro de errores del servidor.

Además, se encontró un error 500 Error interno del servidor al intentar utilizar un ErrorDocument para manejar la solicitud.

Estaré atentos a sus comentarios y ayuda
saludos

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  1. 1 year, 10 months ago SiteOrigin

    Hi Enzo

    Thanks for letting us know about the issue you’ve encountered. If you can do so, please set WP_DEBUG to true in your WordPress wp-config.php file. Your WordPress wp-config.php file is located in your WordPress root folder. You can download and edit the file using an FTP client or your Hosting File Manager.

    https://wordpress.org/documentation/article/debugging-in-wordpress/

    Once WP_DEBUG is set to true, repeat the theme and plugin activation process. There should now be more information listed under the 500 error.

  2. 1 year, 10 months ago ENZO MENESES

    Hello, we have not been able to solve the problem, we made the modification and it was not solved, we no longer know what to do to make everything work. help thanks

  3. 1 year, 10 months ago SiteOrigin

    Hi Enzo

    The forum doesn’t support email attachments. Please upload the image of the error to Dropbox or any online location and share the link here on the forum. We’ll take a look and go from there. Thanks.

  4. 1 year, 10 months ago ENZO MENESES

    Hello, we send you the link to the video where the sequence that causes the error is shown. Greetings and pay attention to your comments

    https://mbscorp.cl/test/video/

  5. 1 year, 10 months ago ENZO MENESES

    After making the indicated change, I have no solution since the message “Internal server error” appears again
    The server encountered an internal error or misconfiguration and could not complete your request.

    Please contact the server administrator at [email protected] to let them know the time this error occurred and the actions you took just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered when attempting to use an ErrorDocument to handle the request.”

    greetings

  6. 1 year, 10 months ago SiteOrigin

    Thanks for the video. You can try to enable WP_DEBUG_LOG as indicated on the WordPress debugging page https://wordpress.org/documentation/article/debugging-in-wordpress/. A debug.log file will be created in your /wp-content/ folder with specific information about the 500 error. Alternatively, you can install https://wordpress.org/plugins/server-ip-memory-usage/ to check your server and PHP memory levels. It’s likely a PHP memory shortage is occurring.

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