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Download error

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8 years ago · Last reply by Alex S 8 years ago

after purchasing, following the download link on the email:

Error retrieving file. Please contact the site administrator.

why?

thanks

chris

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  1. Alex S Staff 8 years, 11 months ago

    Hi Chrismos,

    Unfortunately, this is related to the Amazon AWS S3 issues that were occurring this morning. Please try the download again and it should work without issue. Sorry about this!

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