Hello,
I have just updated my wordpress version to the last version. I am using vantage theme premium.
I am trying to modify my homepage using page builder.
First of all I am surprised to be requested to install page builder extension since it has already been on the last theme version.
Second, when I am trying to install Page builder I get this message, saying that plugin installation has failed because the destination folder already exists.
Téléchargement de l’archive d’installation depuis http://downloads.wordpress.org/plugin/siteorigin-panels.zip…
Décompression de l’archive de l’extension…
Installation de l’extension…
Le dossier de destination existe déjà. /customers/d/2/d/ya-lifesciences-consulting.com/httpd.www/wp-content/plugins/siteorigin-panels/
L’installation de l’extension a échoué.
Could you please give me a solution?
Regards
Hi Yalifesciences
Thanks for posting your question.
If SiteOrigin Page Builder isn’t visible in the Plugins list of your WordPress installation you’ll need to resolve this challenge as follows:
1. Using FTP or your Hosting File Manager control panel, navigate to /wp-content/plugins/ and delete the siteorigin-panels folder.
2. Once the above has been completed you’ll be free to go to Plugins > Add New and install Page Builder.
At this stage I’m unsure how this situation arose. The above steps will resolve the challenge.
Thanks, it has worked,
regards
That’s great news. Thanks for your update. All the best with your website.