This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Custom Home Page deleted after update

Open 5 replies generalpremium
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi!

After I’ve installed the new update my custom homepage (took hours to set up) it’s now completely gone!?

I am hoping that I can somehow recreate it? It will take a long time to set it up from the beginning once again :(

Any ideas?

Thanks in advance!

URL: http://www.doggy-daycare.dk

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Andrew Misplon Staff 11 years, 1 month ago

    Hi Martin

    Sorry to hear this. Not a problem we’ve come across before. If you navigate to Pages > Home is your page there? If you were using Appearance > Home Page a copy is made under Pages > Home.

  2. Martin Nielsen 11 years, 1 month ago

    Hi Andrew,

    thx for the quick response. Sadly no – it is not under pages. I used the Appearance -> Home Page to make a customs home page with sitebuilder. Doesn’t the theme store a backup ?? Also my other custom pages I’ve made with sitebuilder is missing random things.

    This is ALOT of work if I need to do it all over again.

  3. Andrew Misplon Staff 11 years, 1 month ago

    Thanks for the info. Please send through a temporary set of login details to [email protected] and I’ll take a look ASAP. Please send everything in one mail from yourself. Thanks.

  4. Martin Nielsen 11 years, 1 month ago

    Just sent login details

  5. Andrew Misplon Staff 11 years, 1 month ago

    Thanks

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread