This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Custom CSS

Resolved 7 replies pluginplugin-siteorigin-csstechnical
Mark Ransome
9 years ago · Last reply by Mark Ransome 9 years ago

Hi,
When I activate Web Font Selector for Custom CSS,
I can’t open the Custom CSS application.
i.e. I can’t open the page when I click on the eye icon.
However, I can open Custom CSS when Web Font Selector is deactivated.
Somethings wrong! Anyone else had this problem?
Let em know.

Regards,

Mark R

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

7
  1. Alex S Staff 9 years, 3 months ago

    Hi Mark,

    That’s odd.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Dashboard. Please reference this thread and include your SiteOrigin order key in the email.

  2. Alex S Private Staff 9 years, 3 months ago

    This is a private message.

  3. WordPress Private 9 years, 3 months ago

    This is a private message.

  4. Mark Private 9 years, 3 months ago

    This is a private message.

  5. Alex S Staff 9 years, 3 months ago

    Hi Mark,

    Thank you – taking a look now.

    Please note that we’re unable to provide premium support through the forums. We’re only able to provide premium support through email. Please refer to this page for more information

    Page: Dashboard

  6. Alex S Staff 9 years, 3 months ago

    Hi Mark,

    Okay I’ve found the issue. It’s due to your current CSS, specifically, the following CSS:

    .textwidget > *:first-child {
  font-size: 14px;
  font-variant: normal;
  font-family: Ariel;
  letter-spacing: 0px;
  line-height: 20px;
}

    The lack of quotes around the font-family name is causing the parser we recently switched to issues. I’ve logged this issue and it’ll be fixed asap. Very sorry about this!

    Please note that I’ve corrected the CSS so it should be working for you without issue. Can you please confirm.

  7. Mark Ransome 9 years, 3 months ago

    Hi Alex,

    It’s working. Many thanks.

    Mark

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread