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Whenever I open up the visual CSS editor now, I can no longer do any editing on my home page. The inspector doesn’t even show on the home page. Once I navigate to another page on my site, I am able to edit the CSS. Any ideas?
Hi Kellen,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hi Alex,
I’m using the Vantage premium theme. I’ve disabled all non-SiteOrigin plugins and cleared my browsers cache. However, that did not fix the issue.
Hi Kellen,
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
Hi Alex or Kellen,
Was there a resolution to this issue? I’m having the same challenge and it may be helpful to learn what happened here.
Thanks
Hi SJMC,
Kellen, unfortunately never responded to my request. :(
Can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.
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