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Hey Guys,
I talk about your CSS Editor the way people talk about finding Jesus. It is one of the best things that’s ever happened to me.
I can’t get the boxes on the bottom to populate.
I am working with Extra from Elegant Themes. I have ever other plugin disabled. I looked on FTP and deleted any excesses left over from past plugins.
I’ve cleared the cache and tried it in two browsers. I don’t see any Javascript errors, but am realistic in that I don’t totally know what I’m looking for.
Any help you want to give would be fantastic. The only thing I can fathom is that it’s a staging site with Siteground. Maybe that has an effect?
Hi Josh,
Thank you for the extremely kind words!
It’s possible that Siteground is affecting it – they have a couple of must use plugins that you can’t see / disable, but unlikely. If you would like me to confirm this issue could you please create me a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
This is a private message.
Ok. It’s been sent over.
There may be a full plugins enabled from me re-activating them while I was waiting for this to get sorted.
Hi Josh,
I can’t seem to complete the account registration. Could you manually set the users password to something and send it to me in a private reply? Thanks mate.
This is a private message.
This is a private message.
This is a private message.
This is a private message.
Hi Josh,
Okay, so I found the issue.
Uncaught SecurityError: Failed to read the ‘contentDocument’ property from ‘HTMLIFrameElement’: Blocked a frame with origin “http://staging.mainwebsite.com” from accessing a frame with origin “http://mainwebsite.com”. Protocols, domains, and ports must match.
I would recommend contacting your host about this.
Alex,
Thank you so much for your all of your help with this. I had Siteground fix the issue – they did it quickly and easily.
I just want to mention – there is some sort of major conflict between your plugin in WPMUDev’s new Hummingbird Plugin. I don’t need this fixed, since it is very specialized, I will try to work on it myself. I just wanted to let you guys know!
Thanks so much for all your help.
Hi Josh,
Happy that this issue is resolved. :) Is there anything else I can help you with today?
Could you elaborate on the conflict between Hummingbird and SiteOrigin CSS Editor?