This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Critical Error

Open 1 reply generalquestion
4 years ago · Last reply by Andrew Misplon 4 years ago

Hello,

I am using the site origin page builder. I have had no issues in the past but recently when I tried to edit my website I have gotten this error message

“There has been a critical error on this website. Please check your site admin email inbox for instructions.”

I went through and de activated all my plugins and re activated one by one to see if it was an issue with one of the plugins. The error message did not pop up until I activated the Page Builder by SiteOrigin plugin.

Thanks.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 4 years, 9 months ago

    Hi Idan

    Thanks for reaching out.

    If possible, please, enable WP_DEBUG in your WordPress wp-config.php file so you can find out what the error is. More on doing that here.

    Alternatively, please, try seeking a working baseline. Does the issue occur if you temporarily deactivate all plugins and then activate only Page Builder by SiteOrigin?

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread